Callum Cowell
Director
Centre for English Language Teaching
The University of Western Australia

Dear UWA CELT Student,

Welcome to the University of Western Australia and to the Centre for English Language Teaching. This handbook gives you information to help make your time studying in Perth easier.

You will notice that UWA CELT is a community of staff and students from more than 70 countries across the world, including North and South Asia, Europe, the Middle East and Africa, Central and South America. Please take this opportunity to explore new cultures, make new friends and widen your experience of the world. As well as getting to know your classmates you will meet students from other classes on our Friday afternoon excursions and during our UWA CELT activities.

While you are here you will improve your English ability so that you can communicate in English clearly, correctly and with confidence. You will make good progress in your English language by attending and taking part in all of your classes.

We are keen to make your stay at UWA CELT enjoyable and as free of
problems as possible. If you need to talk to someone, please feel free to do so. You will find a list of staff and information about making appointments in this handbook.

In addition to the student hub which is available for students to meet and socialise in, the Centre has a quite self-study zone.

UWA CELT has two computer laboratories and full wireless internet access on campus. It is important that you keep your personal computer account details private and remember your password.

The Big Tree Café

The Big Tree café at Claremont West sells hot food, sandwiches and
rolls, cookies, hot and cold drinks, soft drinks and sweets.

The Student Hub is the dedicated area for UWA CELT students. Come here with friends and classmates at lunch time or to relax after study hours. Facilities include a student kitchen, comfortable couches, air-conditioning and wifi.

A noticeboard for students to buy and sell their second-hand books is also situated in the kitchen.

The student kitchen is located in the student hub, opposite Ironbark (G21) classroom. It includes a coffee machine, hot water, a vending machine, microwaves, fridges, a sink, tables and chairs. You are welcome to bring cooked food from home, store it in the fridge and reheat at your convenience.

UWA CELT students can join Judo classes at the University’s club. The UWA Judo club is next to the UWA Centre for English language teaching.

The UWA Judo Club offers classes for all ages and skill levels. UWA’s Judo coaches have international experience and expertise. You will train and learn from international olympic and national champions.

UWA CELT and the UWA Judo club can organise customised programs for groups of participants. These groups can be from institutions or organisations. The customised programs will focus on English language and Judo training. Institutions and organisations are encouraged to contact UWA CELT to provide specifications for the type of English + Judo program you would like to arrange.

Our Receptionist will help you with general enquiries including:

• public transport
• medical appointments
• lost property
• campus directions
• IT issues
• loaning sport equipment

Reception can also help you make appointments to see our Director, Student Adviser, Director of Studies, ELICOS Programs Coordinator, Bridging Course Coordinator and Centre Manager as necessary.

Lockers

UWA CELT has a number of lockers available to students. These lockers are located in the library.

Free Wifi

Unifi, the UWA wireless network, is available in a wide range of areas across the campus, which students access for free. Students must have an active Pheme account and have activated internet access on the Pheme website in order to use Unifi.

Showers

UWA CELT students can use the Claremont East building shower located next to Wattle classroom (G12).

Notices & Information

We have noticeboards around the Claremont campus. Class timetables are located outside reception at Claremont East. Events, activities and important information are displayed here. Campus maps are also displayed.

Lost on Campus App

Lost on Campus provides detailed, interactive campus maps for the University of Western Australia. This app helps you find your classroom and other venues on Crawley and Nedlands campuses. The app is available for iPhone, Android and Windows phones.

Services Avaliable

The general practice provides a full range of health services, including:

• General Practitioner consultations
• Nursing consultations
• Emergency care
• Adult immunisations (immunisations for babies and children are not available)
• Alcohol and drug counselling
• Health education clinics including asthma and diabetes as well as Mental Health First Aid
• Sexual Health Services including: contraceptive advice, pregnancy testing and advice, pap smears, breast examinations, and information and testing for Sexually Transmitted Diseases
• Travel advice and vaccinations
• Management of mental health problems
• Pre-employment medicals
• Diving medicals
• Home visits by arrangement

Appointments

Consultations are by appointment. If you require a longer appointment time please advise staff when you make your booking.

Please try and arrive on time for appointments. If you cannot keep a scheduled appointment, please contact the Medical Centre as soon as possible. Your doctor will appreciate your courtesy, as will

other patients. Urgent problems requiring immediate medical care will be attended to without an appointment by the practice nurse.

Fees

Those students who hold a Medicare card are
direct-billed for consultations; hence, there is no cost to you. International students pay at the time of consultation. Fees for some insurers (e.g. OSHC through Allianz Global Assistance and NIB) can be direct-billed.

Medical assistance after-hours

The University Medical Centre provides after hours medical care through a Locum Service (WADMS). This service will arrange for a doctor to visit your home outside of normal hours.

To access this service please phone: 9321 9133

Other local after-hours clinics

Hollywood After-Hours Clinic: 9346 6191
Subiaco After-Hours GP: 9382 9606

University Medical Centre

The University Medical Centre is a fully equipped and accredited health service providing safe, high quality, confidential health care to the University community. Female and male doctors as well as nursing staff are available for consultation.

Contact Details

The UWA Medical Centre is closed for
approximately two weeks during the Christmas and New Year period.

Location

The Medical Centre is on the second floor in the South Wing building at the Guild Village at Crawley campus.

Crisis care:
9223 1111

Sexual Assault Resource Centre (SARC):
9340 1828(24 hour Crisis Line)

Alcohol and Drug Information Service:
9224 8888
1800 198 024

Queen Elizabeth II Medical Centre:
9346 3333

Emergency services Police/Fire/Ambulance:
000 (Off Campus)

Mental Health Emergency Services:
1800 676 822

Fremantle Multicultural Centre

This organization provides assistance to migrants and refugees in need of crisis accommodation and settlement support.

+61 8 9336 8282

Multicultural Services Centre of WA (Inc)

This organization provides information, referrals, counselling, literacy classes, training programs, advocacy and legal services and emergency relief services to migrants and refugees.

+61 8 9328 154

MAITRI

This organization seeks to meet the mental health needs of people from different cultures and with different languages. Appointments can be made Monday to Friday between 9.00am – 4.00pm.

+61 8 9328 2699

Metropolitian Migrant Resource Centre Inc

This organization provides a
range of legal and non legal services to recently arrived migrants and refugees.

+61 8 9345 5755

UWA CELT is a leading provider of innovative, high quality Study Tour programs. Our programs often include an English Language program but may also include experiences from across the many faculties and facilities of UWA. Group programs can be integrated with our regular scheduled courses but can also be customised and scheduled to meet the specific needs of the visiting group. Universities, schools, corporate partners, government and cultural bodies can contact us on the email below to find out more.

UWA CELT organizes regular cultural and recreational excursions. All excursions are advertised throughout the Centre and on UWA CELT Students Facebook. If you wish to join an excursion sign up online or
at Reception.

UWA CELT is rich in students from many countries across the world and we offer ways to make new friends and widen your knowledge of different cultures.

Every week, our Events & Activities Officers organize special events where you can mix with students outside your class and your nationality. We look forward to your joining us in celebrating our cultural diversity and having fun.

This includes free activities, food events, chess competitions, pronunciation & conversation clubs, singing club, craft and whole school events.

UWA offers excellent sporting facilities, clubs and activities. There is a fully equipped gym, group fitness and circuit programs, a judo club, a swimming pool, a rowing club and indoor and outdoor courts for a range of sports.

The ‘Recreate’ program, which runs four times a year, offers you the opportunity to try a variety of activities such as belly dancing, surfing and day trips to the south-west with many opportunities to meet new people, to be active and to have fun.

The UWA Sports and Recreation Centre offers various memberships to UWA CELT students at reasonable rates. This gives you discounted gym and group fitness sessions, court hire and Recreate Courses. Please talk to the Events & Activities Officers for more information.

The ELICOS Courses and the Bridging Course (Module 1) are a 20-hour per week program:

During your studies at UWA CELT, you will have the opportunity to experience the many different UWA campuses.

As a UWA CELT student, most of your classes will be on the Claremont campus, however, you may also have classes on the Crawley and Nedlands campuses as well as in one of the University’s residential colleges.

Please check the weekly class timetables located around the Claremont campus or online.

The average language learner requires ten weeks of intensive study at any level – with the exception of the intermediate level – to fully learn the language at that level. At the intermediate level, the average language learner needs 15 weeks.

UWA CELT’s curriculum uses this standard guide when designing the course content for each five-week term, including Language and Communications Essentials  classes.

Thus, a full Language and Communications Essentials course is taught over ten weeks for all levels except for the intermediate level, which has a twenty-week curriculum. If you regularly take an active part in classes, complete all course tasks, assignments and tests and demonstrate that your language skills have developed to a satisfactory level, you will be promoted to the next level.

We recognise that each student is an individual and that some may learn English faster or more slowly than the average language learner. For this reason we provide an individualised study plan which is reviewed every 5 weeks.

We use the results of your placement test and information from your application form to place you in the best class for your level of English language ability and personal goals. If you believe you should be in a different level or class, talk to your teacher first.

However, we advise you to try the class for at least three days to check whether you should be in another class. If you still want to change your class, make an appointment to discuss this with the ELICOS Programs Coordinator.

Please note that if for any reason you need to change class in week 1, you will need to purchase a new textbook or swap with another student. For this reason, we advise you not to write in your textbook until you are sure of your level.

Every term your teachers will assess the
progress you make in your course studies. Teachers will assess your English language ability through different tasks, which includes your performance in:

• formal and informal class tests
• homework and independent learning tasks
• interviews and presentations
• research assignments
• completion of on-line language tasks or other
• computer-based tasks, and participation in class and group activities

How to demonstrate your
success in developing your language skills

If you have studied at a level for at least ten weeks, reach a 70% average across all skills with no skill below 60%

At the end of every ELICOS term and Bridging Course, we hold a graduation ceremony to farewell students who have completed their studies at UWA CELT. Each graduating student will receive a Certificate of Achievement for each program studied.

The certificates give marks for each of the language skills at the student’s highest level.

We invite you to join us in celebrating the successes of our departing students.

The UWA Student Guild is a student union that represents UWA students. The Guild provides a range of services and facilities such as cafeterias, sporting activities, a second-hand bookshop and the Guild shop. It also has a large number of clubs and societies that organize different types of activities and entertainment. Through these clubs and societies you can make new friends and socialise outside your normal academic circles.

For a small fee, you can become a Guild member and receive discounts throughout the University and elsewhere in Perth.

For further information contact the Guild Student Centre:

If you have children, the University has part-time and full-time day care for children aged six weeks to five years. There is a high demand for places and fees are charged on a per-week basis. You will need to book well in advance for a place.

For more information:

It is possible to take out library membership to allow you to borrow and reserve items from the UWA library if you are in an advanced class at UWA CELT.

For further information, please see the UWA CELT Library Officer or visit the UWA Library homepage:

This is an information service that provides lists of shared and vacant accommodation to students in areas surrounding the campus. This service also gives information and advice on housing issues.

For more information:

Although Christianity is the most widely practiced religion in Perth, nearly every major religious group is represented. UWA has Catholic and Anglican priests on campus and a Muslim prayer room to the rear of Winthrop Hall near the Undercroft.

Grevillea (1.05) is a dedicated prayer room on Claremont campus between 12.50pm – 1.15pm.

If you wish to find a church, mosque, temple or other place of worship, ask at Reception. In addition, the section ‘Useful Contacts’ has contact details for the main religions.

If you have a disability or a chronic medical condition and need special help, UniAccess can help you.

UWA offers excellent sporting facilities, clubs and activities. There is a fully equipped gym, group fitness and circuit programs, a judo club, a swimming pool, a rowing club and indoor and outdoor courts for a range of sports.

The ‘Recreate’ program, which runs four times a year, offers you the opportunity to try a variety of activities such as belly dancing, surfing and day trips to the south-west with many opportunities to meet new people, to be active and to have fun.

The UWA Sports and Recreation Centre offers various memberships to UWA CELT students at reasonable rates. This gives you discounted gym and group fitness sessions, court hire and Recreate Courses. Please talk to the Events & Activities Officers for more information.

Payments

• An enrolment is determined upon receipt of payment and includes all courses of study as offered and accepted by the student leading to their commencement at UWA CELT (including the orientation day).
• An additional processing fee will be charged for a second deferral request after an e-COE has been issued.
• An administration fee of $550 will be charged and deducted from the refund amount listed for all cancellations other than those resulting from a visa refusal or UWA CELT being unable to deliver the course of study as offered.

Definitions

Enrolment: Total duration of study selected upon commencement at UWA CELT (1 or more courses).

Course: Program of study. For example: Language and Communications Essentials, English for Academic Purposes, IELTS Examination Preparation, Cambridge Examination Preparation, Academic English and Study Skills Bridging Course.

Term: 5-week period of study within a Course; 10-week period in the case of Cambridge English Courses.

Module: 10-week period of study within/or as part of the Bridging Course.

You must attend no less than 80% of your classes of your enrolment (identified on your CoE). Your teachers will check your attendance for every session, which is twice daily Monday to Fridays. Attendance records will be entered weekly into the UWA CELT Student Management system.

If you are 15 or more minutes late for a class, you will be marked as absent for that session. If you are absent for more than 3 consecutive days, the ELICOS Programs or Bridging Course Coordinator will contact you. If you cannot be contacted at that time we will initiate the critical incident process. If you are sick, you must see a doctor and ask for a medical certificate. Give the medical certificate to your teacher (if you need assistance, the receptionist can help you to make an appointment with a doctor).

Attendance below 90%
Your teacher will give you a verbal caution outlining the consequences if you continue to not attend classes.

Attendance below 85%
If you are at risk of going below 80% the ELICOS Programs or Bridging Course Coordinator will meet with you to talk about the reasons for your absence. They will also remind you that maintaining satisfactory attendance is a student visa requirement, and if you fall below 80%, you may be reported, and your attendance may be cancelled by the Department of Home Affairs (DHA).

Attendance below 80%
The Director of Studies (DoS) will send you a letter via email telling you that your attendance is now at a level where we may report you to the DHA for not achieving satisfactory attendance. At this point you have an option to immediately provide information such as medical certificates which may allow UWA CELT to consider not reporting yet on compassionate grounds, provided your attendance is above 70%.

If you provide this information, and you can continue studying, the Director of Studies will send you a letter telling you that we will not start the reporting process at this time, but you need to attend classes and remain above 70%.

Notice of Intention to report
If you receive a letter informing you that you have compassionate and compelling reasons for not attending, but must be in class, and then do not attend class, and reach 70%, or below, you will receive a Notice of Intention to Report (NITR) . You will also be warned that attendance will continue to be monitored during that period.

Also, if you chose not to provide information at 80%, or do not have enough evidence, we will then send you a Notice of Intention to Report you to the DHA for not achieving satisfactory attendance.

If we cannot contact you, we will contact your agent or emergency contact.

Read the full Attendance and Progress Policy
Click here to read the full Attendance and Progress Policy.

Definitions

Enrolment: Total duration of study selected upon commencement at UWA CELT (1 or more courses).

Course: Program of study. For example: Language and Communications Essentials, English for Academic Purposes, IELTS Examination Preparation, Cambridge Examination Preparation, Academic English and Study Skills Bridging Course.

Term:

• 5-week period of study within a Course
• (10-week period in the case of Cambridge English Courses)
• (1 or 4-week period in the case of IELTS intensive short courses)

Module: 10-week period of study within / or as part of the Bridging Course Transfers.

• Fee transfer does not apply if you have not commenced your study at
  UWA CELT.
• If a transfer to a different UWA CELT course is approved then fees can be reallocated to the new course. Course changes will not be approved once the term or module has commenced.
• If you meet the University’s English language requirement before the end of your studies at UWA CELT, you may request a transfer of tuition fees* towards your degree course.
  
• You must submit your request for a transfer in writing to the Centre Manager at least 1 week before the start of the course(s) you wish to cancel. Please be aware that there may be visa implications.
  
• Tuition fees will not be transferred to another institution.
• If you are studying on a student visa and seek to transfer to another institution within the first 6 months of your enrolment you must provide written approval from both institutions.
• All applications for transfer are subject to satisfactory attendance.

Procedures for Requests, Complaints
& Appeals

We are keen that you should have the best possible learning experience during your enrolment in your English language course. Thus, if you have a request, a complaint or another kind of problem, there are a number of people who can try to help you find a solution.

The following procedures guide you through UWA CELT’s steps for making a request or a complaint or submitting an appeal to a decision. We ask you to follow these steps so we can find the best possible solution. You may, if you wish, bring a friend to give you moral support to any meeting. We Promise to listen carefully, to take your situation seriously, to treat you fairly and, if necessary, to investigate your case thoroughly.

UWA CELT and the wider University strongly supports teaching and learning that promotes ethical scholarship and academic literacy. At UWA CELT we understand that Australia’s academic conventions may differ from your own, so we provide you with the knowledge, skills and strategies to avoid academic misconduct.

Academic misconduct includes cheating or attempting to cheat through:

• Colluding with another student to present work that is not your own
• Collaborating inappropriately with someone to submit work that is not
  your own
• Plagiarizing by copying and presenting information as original work
• Misrepresenting or fabricating data or other information
• Sourcing and using electronic information without acknowledging the original text
• Breaching rules for the conduct of examinations so that the purpose of assessment is compromised.

Penalities for Academic Misconduct

Because it is important that your assessment results show your real ability in English, if academic misconduct occurs you will be penalised depending on the seriousness of the case. Penalties range from resubmitting work, losing marks on assignments, receiving 0% for a test or failing a language skill (e.g. reading).

To avoid academic misconduct, please make sure your work is your own and if you are not sure about the academic rules in Australia, ask your teacher for help.

Charter of Student Rights & Responsibilities

The Charter is underpinned by the University’s mission, which states that:

The University of Western Australia is committed to advance, transmit and sustain knowledge and understanding through the conduct of teaching, research and scholarship at the highest international standards, for the benefit of the international, Australian and Western Australian communities.

This Charter of Student Rights and Responsibilities is an abridged version for the reference of English language students at UWA CELT.

A full version of the Charter can be found at:

Extending Your Student Visa

If you wish to extend your stay in Australia to complete your current course or to enrol in a new course, you must apply for a new visa before the expiry of your current student visa.

(Note: You may not be granted a new visa if
you hold a student visa with a "No further stay" condition.)

To extend your student visa:

• Enrol in a course; pay the tuition fees and Overseas Student Health Cover.
• Make sure you have an electronic Confirmation of Enrolment (eCoE) from
  the college or university at which you will be studying.
• Ask UWA CELT Reception for a Certificate of Attendance and a current statement about your academic achievement to date.
• Apply for an extension or a new student visa online from the Department of Home Affairs website at:

Submitting Your Visa Extention

Include your COE, OSHC Certificate, GTE, etc.
in your online submission. The visa fee is $560 (base application fee) and a subsequent Temporary Applicant charge of $700 (if required).

Perth location:
The Department of Home Affairs
Ground Floor, 836 Wellington Street
West Perth WA 6005

By world standards, Australia is a safe country. However, it is still important for you to know about local conditions. We hope this information will help you to stay safe while you are in Australia. One useful rule is:
Don’t do what you would not do in your own country.

The public transport system in Perth is operated by Transperth, which includes buses, trains and ferries.

There are a number of buses and trains that stop close to UWA CELT. You can catch the bus services from different suburbs. At all bus stops in Perth, you need to signal the bus driver with your hand (flag) so the bus will stop for you.

If you are a visitor to Western Australia with a driver’s licence issued by your home state or country, you do not have to get a Western Australian driver’s licence. You can drive legally, using your interstate or international licence or permit, provided that it is valid.

You must carry your licence or permit with you whilst driving. If your overseas driver’s licence or permit is not written in English, you should carry an approved English translation of your licence with you.

Drive Safe

Get a copy of "Drive Safe" from the Student Adviser. This booklet gives advice about driving safely on Australian roads, especially on country trips. In particular, you should know:

• The distance between country towns can be very long, so you should make sure your car is reliable.
• In some country areas there is no reception for mobile (cell) phones.
• We recommend having RAC (Royal Automobile Club) breakdown service insurance for country areas. Although this costs more than city-only insurance you will have the security of the RAC rescue service.
• Be very careful driving at dawn and dusk in the
  country. It can be difficult to see the animals, especially kangaroos, feeding near roads at these times.

• Remember that long straight country road can
  terminate suddenly in a bend.
• Plan to stop at least every two hours for a rest, to help you stay alert.
• Drive within the speed limit, especially on long straight country roads when it is very easy to drive too fast.
• Be careful when driving outside the metropolitan area. Many roads are dirt roads, which require different driving skills. In addition, many country roads are lined with gravel, making it difficult to control a car if you veer off the bitumen road.

Further Information

If you have any questions about driving, please see the Student Adviser.

Buying a Car

You can easily buy cheap second-hand cars in Perth. If you buy a car, think about what kind of insurance you would like.

Third Party Insurance is included in your registration fee. This covers you if there is an accident where other people are injured. Consider buying Third Party Property Insurance, which covers you if you have an accident, and some property is damaged, such as another car.

Otherwise, Comprehensive Insurance covers you and other parties. Consider joining the RAC Breakdown Service. The RAC provides free Road Service to its members and will get your car running again or tow it to a mechanic.

Hiring a Car

If you wish to hire a car, make sure you understand the insurance policy and the cost if the car is damaged. This can amount to many thousands of dollars.

Parking is free in motorcycle and scooter bays and permits are not required to access them. Please note motorcycles and scooters cannot access a car bay without a paid permit. Please observe speed limits and note that wearing a helmet is compulsory.

Bike parking rails are available at Claremont east and across all UWA. Cyclists must wear a helmet and we recommend investing in a good bike lock. D-locks are generally the most secure.

At Claremont campus, UWA CELT students can use the paid parking car park (corner Princess & Goldsworthy Roads) for $3 per day. There are several paid parking options on Crawley and Nedlands campuses. If you park in the red or yellow bays you will be fined.

IELTS registrations must now be made online. To apply for a test, go to www.ielts.uwa.edu.au and click on the ‘book online’ button. You will need to have your passport and credit card on hand to register.

The UWA IELTS Test Centre is located at 39 Fairway, Crawley (entrance off Edward Street).

The majority of UWA IELTS test dates fall on a Saturday; however, a few tests are held on Thursdays throughout the year. Saturday morning tests are held in Lecture Theatres at the UWA Arts Building, Crawley campus. Thursday tests are held at 39 Fairway, Crawley.

Speaking interviews are held Wednesday to Friday prior to Saturday tests at 39 Fairway, Crawley.

If you require a certain day for your speaking test, please email your request at the time of booking and we will try to accommodate your requirements:

The UWA IELTS Test Centre runs free IELTS Masterclasses which are open to everyone. Our Masterclasses are designed for anyone who is preparing to take the IELTS Test aiming for a band 6 or higher.

This 90-minute session will provide:

• An understanding of how your IELTS skills are scored
• Insights into common mistakes
• Practical tips on how to enhance your English skills
• Interactive tasks using the assessment criteria

If you are interested in attending one of our Masterclasses, please register at:

All masterclasses are held from 5.30pm - 7.00pm at the UWA IELTS Test Centre at 39 Fairway, Crawley.

The UWA IELTS Test Centre also offers evening IELTS preparation courses which run for 15 hours over 2 weeks. These courses focus on both the Academic and General Training modules and each class is tailored to the needs and English ability of the students:

Week 1: Monday & Wednesday: 5.00 – 8.00pm

Week 2: Monday, Wednesday & Thursday: 5.00pm – 8.00pm

Contact the UWA IELTS Test Centre for more information.

TOEFL tests are undertaken at UWA CELT on Claremont campus, corner of Princess and Bay Roads.

Before the TOEFL iBT test, to register, reschedule or cancel your test contact the TOEFL iBT regional registration centre at:

TOEFL iBT Test Preperation

Educational Testing Service offers a variety of practice materials to help you prepare for the TOEFL IBT test and build your English skills. Materials include free sample questions, practice tests, interactive skill-building programs and detailed tips and information for understanding more about the test.

If you need assistance with changing your profile name, contact TOEFL
services at:

January
Saturday 4th

February
Saturday 8th

March
Saturday 7th
Saturday 28th

April
Saturday 11th

May
Saturday 16th
Sunday 24th

June
Saturday 13th