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  • UWA CELT

    The Centre for English Language Teaching

    PERTH, WESTERN AUSTRALIA

    Student Handbook

     
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    Contents

    Welcome

    Studying

    Claremont Campus

    Facilities and Services

    Activities

    Services

    Crawley Campus

    Facilities and Services

    Policies & Conduct

    Living in Perth

    Contact Us

    Useful Information

    UWA TOEFL

     
     
     
     
     
     
     
     
     
     
     
     
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    Director’s Introduction

    Important Dates 2022

    Rectangle Rectangle Perth  Western Australia  viewed at night reflected in the Swan River Rectangle

    Welcome to UWA CELT

    Welcome to the University of
    Western Australia’s Centre for
    English Language Teaching
    (UWA CELT). This handbook gives you information to help make your time studying in Perth easier.

     
     
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    UWA Judo Club

    The Student Hub & Kitchen

    Computer Laboratories

    Self-Study Zone

    Find Out More

    Claremont Campus

    The Centre is open from 8.30am to 5.30pm
    Monday to Friday. Please note opening hours
    for different services and facilities below.

     
     
     
     
     
     
     
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    Medical & Counselling Services

    Staff Available to Help You

    General Services

    Reception

    Study Tours

    Services

     
     
     
     
     
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    Activities

    Excursions

    UWA Sports & Recreation Centre

    Activities

     
     
     
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    Class Placement & Course Progress

    Classrooms

    Course Timetable

    Graduation

    Studying

     
     
     
     
     
     
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    UniAccess

    Places of Worship

    Housing Service

    UWA Library Services

    Childcare Services

    Guild

    UWA Sports & Recreation Centre

    Crawley Campus

     
     
     
     
     
     
     
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    Charter of Student Rights
    & Responsibilities

    Academic Conduct at UWA

    Procedures for Requests, Complaints & Appeals

    Transfer Policy

    Attendance & Progress Policy

    Payment & Refund Policy

    Policies & Conduct

     
     
     
     
     
     
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    Driving in Western Australia

    Parking

    Public Transport in Perth

    Staying Safe in Western Australia

    Visa Information

    Living in Perth

     
     
     
     
     
     
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    TOEFL Test Dates 2022

    TOEFL iBT Customer Support

    TOEFL Test Centre Location

    UWA TOEFL

     
     
     
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    Useful Contacts

    Maps

    Staff Directory

    Computer Guide

    Useful Information

     
     
     
     
     
  • Contact us

    Email: [email protected]
    Telephone: +61 8 6488 3539

    www.celt.uwa.edu.au

     
     
     
     
     
     
     
 
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    Callum Cowell
    Director
    Centre for English Language Teaching
    The University of Western Australia

    Dear UWA CELT Student,

    Welcome to the University of Western Australia and to the Centre for English Language Teaching. This handbook gives you information to help make your time studying in Perth easier.

    You will notice that UWA CELT is a community of staff and students from more than 70 countries across the world, including North and South Asia, Europe, the Middle East and Africa, Central and South America. Please take this opportunity to explore new cultures, make new friends and widen your experience of the world. As well as getting to know your classmates you will meet students from other classes on our Friday afternoon excursions and during our UWA CELT activities.

    While you are here you will improve your English ability so that you can communicate in English clearly, correctly and with confidence. You will make good progress in your English language by attending and taking part in all of your classes.

    We are keen to make your stay at UWA CELT enjoyable and as free of
    problems as possible. If you need to talk to someone, please feel free to do so. You will find a list of staff and information about making appointments in this handbook.

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    Self-Study Zone

    In addition to the student hub which is available for students to meet and socialise in, the Centre has a quite self-study zone.

    It is open:

    Monday to Friday

    8.15am - 4.45pm

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    Computer Laboratories

    UWA CELT has two computer laboratories and full wireless internet access on campus. It is important that you keep your personal computer account details private and remember your password.

    Students can use the labs whenever there are no classes running.

    The laboratories are open:

    Monday to Friday

    8.00am - 5.30pm

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    Food On Campus

    The Big Tree Café

    The Big Tree café at Claremont West sells hot food, sandwiches and
    rolls, cookies, hot and cold drinks, soft drinks and sweets.

    The café is open:

    Monday to Friday

    7.30am - 2.00pm

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    The Student Hub

    The Student Hub is the dedicated area for UWA CELT students. Come here with friends and classmates at lunch time or to relax after study hours. Facilities include a student kitchen, comfortable couches, air-conditioning and wifi.

    A noticeboard for students to buy and sell their second-hand books is also situated in the kitchen.

    The Student Kitchen

    The student kitchen is located in the student hub, opposite Ironbark (G21) classroom. It includes a coffee machine, hot water, a vending machine, microwaves, fridges, a sink, tables and chairs. You are welcome to bring cooked food from home, store it in the fridge and reheat at your convenience.

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    UWA Judo Club

    UWA CELT students can join Judo classes at the University’s club. The UWA Judo club is next to the UWA Centre for English language teaching.

    The UWA Judo Club offers classes for all ages and skill levels. UWA’s Judo coaches have international experience and expertise. You will train and learn from international olympic and national champions.

    UWA CELT and the UWA Judo club can organise customised programs for groups of participants. These groups can be from institutions or organisations. The customised programs will focus on English language and Judo training. Institutions and organisations are encouraged to contact UWA CELT to provide specifications for the type of English + Judo program you would like to arrange.

    www.judouwa.com.au

     
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    Reception

    Our Receptionist will help you with general enquiries including:

    • public transport
    • medical appointments
    • lost property
    • campus directions
    • IT issues
    • loaning sport equipment

    Reception can also help you make appointments to see our Director, Student Adviser, Director of Studies, ELICOS Programs Coordinator, Bridging Course Coordinator and Centre Manager as necessary.

    Hours are:

    Monday to Friday

    8.00am - 4.00pm

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    General Services

    Lockers

    UWA CELT has a number of lockers available to students. These lockers are located in the library.

    Free Wifi

    Unifi, the UWA wireless network, is available in a wide range of areas across the campus, which students access for free. Students must have an active Pheme account and have activated internet access on the Pheme website in order to use Unifi.

    Showers

    UWA CELT students can use the Claremont East building shower located next to Wattle classroom (G12).

    Notices & Information

    We have noticeboards around the Claremont campus. Class timetables are located outside reception at Claremont East. Events, activities and important information are displayed here. Campus maps are also displayed.

    Lost on Campus App

    Lost on Campus provides detailed, interactive campus maps for the University of Western Australia. This app helps you find your classroom and other venues on Crawley and Nedlands campuses. The app is available for iPhone, Android and Windows phones.

    View in App Store

     
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    Staff Available to Help You

    There are a number of people at UWA CELT who can help you during your studies at the Centre:

     

    Enrolment
    Officer

     

    Accounts
    Officer

     

    Student
    Adviser

     

    Library
    Officers

     

    Centre
    Manager

     

    ELICOS
    Programs
    Coordinator

     

    Bridging Course
    Coordinator

     

    Student
    Activities Officer

     

    Business
    Development & Marketing Team

     

    Director of Studies

     

    IELTS Team

     

    Director

     
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    Enrolment Officer
    Ana Maria Hernandez

    Our Enrolment Officer knows about your course of study and may have also helped to arrange homestay accommodation for you in Perth. She is available to help you if you would like to extend your studies at the Centre or if you need to change your enrolment.

    Ana Maria

    She is available:

    Monday to Friday

    8.30am - 4.30pm

     
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    Accounts Officer
    Normi Wahid

    An Account Officer is available to answer any question about your UWA CELT accounts including payments and fees.

    Normi

    She is available:

    Monday to Friday

    8.30am - 4.30pm

     
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    Student Adviser
    Lai Thi Le

    Our Student Adviser provides student support and advice in areas including:

    • personal counselling
    • advice and assistance/referral to specialist
      support services (e.g. medical, legal, visa & immigration issues)
    • advice on a wide range of university processes and procedures
    • applying for further studies

    Mrs. Lai

    She is available, by appointment:

    Monday to Friday

    9.00am - 4.00pm

     

    Library Officers

    Our Library Officers provide support to teachers and students in the library. They will help you find resources for self-study.

    They are available:

    Monday to Friday

    8.15am - 12.00pm

    1.00pm - 4.45pm

     
     

    Tel: 6488 3759

     
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    Centre Manager
    Shiau Lin Seah Barnett

    Our Centre Manager welcomes suggestions and feedback about UWA CELT’s services and facilities. Please make an appointment at reception or email:

    Shiau Lin

     
     
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    ELICOS Programs Coordinator
    Kate-Lynn Vaughan

    Our ELICOS Programs Coordinator supports the Director of Studies. Please see her about Language and Communications Essentials, English for Academic Purposes and Exam Preparation course-related matters.

    She is available to discuss any questions about your course. Please email to make an appointment:

    Kate-Lynn

     
     
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    Bridging Course Coordinator
    Janelle Tholet

    The Bridging Course Coordinator supports the Director of Studies. Please see the BC Coordinator about study-related matters.

    She is available to discuss any questions about your course. Please email to make an appointment:

    Janelle

     
     
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    Student Activities Officer
    Yvonne Byrne

    Our Student Activities Officer organizes regular cultural and recreational excursions and
    extra-curricular activities throughout the week and on weekends.

    She welcomes suggestions and feedback about UWA CELT’s activities and social programs. Please call in at Reception or email:

    Yvonne

     
     
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    Marketing Team
    Olivier Charpenay & Sarah Rudling

    Our Associate Director (International Business Development) and Marketing & Communications Manager are always available to hear from
    you about your experiences with the Centre.

    Please feel free to drop into their office at Claremont West any time when the door is open.

    Olivier

    Lorraine

    Sarah

     
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    Director of Studies
    Anne-Marie Wright

    Our Director of Studies manages the Centre’s academic programs and counsels students about academic progress, attendance and long-term study plans.

    Please make an appointment at Reception.

    Anne-Marie

     
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    IELTS Team
    Callista Curran & Linda Pougher

    The UWA IELTS team is always available to help candidates with their enquiries about IELTS exams either at their office located at 39 Fairway, Crawley or by email:

    Callista

    Linda

    The UWA IELTS office is open from:

    Monday to Thursday

    8.15am - 3.30pm

    Friday

    8.15am - 3.00pm

     
     
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    Director
    Callum Cowell

    Our Director is always happy to listen to UWA CELT students talk about their studies and experiences whilst at the Centre.

    If you wish to talk about something that may require
    a long discussion, please make an appointment
    at Reception.

    Callum

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    Medical & Counselling Services

    Services Avaliable

    The general practice provides a full range of health services, including:

    • General Practitioner consultations
    • Nursing consultations
    • Emergency care
    • Adult immunisations (immunisations for babies and children are not available)
    • Alcohol and drug counselling
    • Health education clinics including asthma and diabetes as well as Mental Health First Aid
    • Sexual Health Services including: contraceptive advice, pregnancy testing and advice, pap smears, breast examinations, and information and testing for Sexually Transmitted Diseases
    • Travel advice and vaccinations
    • Management of mental health problems
    • Pre-employment medicals
    • Diving medicals
    • Home visits by arrangement

    Appointments

    Consultations are by appointment. If you require a longer appointment time please advise staff when you make your booking.

    Please try and arrive on time for appointments. If you cannot keep a scheduled appointment, please contact the Medical Centre as soon as possible. Your doctor will appreciate your courtesy, as will

    other patients. Urgent problems requiring immediate medical care will be attended to without an appointment by the practice nurse.

    Fees

    Those students who hold a Medicare card are
    direct-billed for consultations; hence, there is no cost to you. International students pay at the time of consultation. Fees for some insurers (e.g. OSHC through Allianz Global Assistance and NIB) can be direct-billed.

    Medical assistance after-hours

    The University Medical Centre provides after hours medical care through a Locum Service (WADMS). This service will arrange for a doctor to visit your home outside of normal hours.

    To access this service please phone: 9321 9133

    Other local after-hours clinics

    Hollywood After-Hours Clinic: 9346 6191
    Subiaco After-Hours GP: 9382 9606

    University Medical Centre

    The University Medical Centre is a fully equipped and accredited health service providing safe, high quality, confidential health care to the University community. Female and male doctors as well as nursing staff are available for consultation.

    Contact Details

    studentservices.uwa.edu.au/ss/medical

    Perth Counselling Services

    Other Emergency Contacts

    6488 2118

    6488 1078

    Opening Hours

    Monday to Friday

    8.30am - 5.00pm

    The UWA Medical Centre is closed for
    approximately two weeks during the Christmas and New Year period.

    Location

    The Medical Centre is on the second floor in the South Wing building at the Guild Village at Crawley campus.

     
     
     
     
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    Other Emergency Contacts

    Crisis care:
    9223 1111

    Sexual Assault Resource Centre (SARC):
    9340 1828(24 hour Crisis Line)

    Alcohol and Drug Information Service:
    9224 8888
    1800 198 024

    Queen Elizabeth II Medical Centre:
    9346 3333

    Emergency services Police/Fire/Ambulance:
    000 (Off Campus)

    Mental Health Emergency Services:
    1800 676 822

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    Perth Counselling Services

    Fremantle Multicultural Centre

    This organization provides assistance to migrants and refugees in need of crisis accommodation and settlement support.

    +61 8 9336 8282

     

    www.fmcwa.com.au

     

    Multicultural Services Centre of WA (Inc)

    This organization provides information, referrals, counselling, literacy classes, training programs, advocacy and legal services and emergency relief services to migrants and refugees.

    +61 8 9328 154

     

    www.mscwa.com.au

     
     

    MSCWA Mental Health Services

    MAITRI

    This organization seeks to meet the mental health needs of people from different cultures and with different languages. Appointments can be made Monday to Friday between 9.00am – 4.00pm.

    +61 8 9328 2699

    Metropolitian Migrant Resource Centre Inc

    This organization provides a
    range of legal and non legal services to recently arrived migrants and refugees.

    +61 8 9345 5755

     

    www.mmrcwa.org.au

     
     
     
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    Study Tours

    UWA CELT is a leading provider of innovative, high quality Study Tour programs. Our programs often include an English Language program but may also include experiences from across the many faculties and facilities of UWA. Group programs can be integrated with our regular scheduled courses but can also be customised and scheduled to meet the specific needs of the visiting group. Universities, schools, corporate partners, government and cultural bodies can contact us on the email below to find out more.

     

    www.celt.uwa.edu.au/study-tours

     
     
     

    +61 8 6488 8539

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    Excursions

    UWA CELT organizes regular cultural and recreational excursions. All excursions are advertised throughout the Centre and on UWA CELT Students Facebook. If you wish to join an excursion sign up online or
    at Reception.

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    Activities

    UWA CELT is rich in students from many countries across the world and we offer ways to make new friends and widen your knowledge of different cultures.

    Every week, our Events & Activities Officers organize special events where you can mix with students outside your class and your nationality. We look forward to your joining us in celebrating our cultural diversity and having fun.

    This includes free activities, food events, chess competitions, pronunciation & conversation clubs, singing club, craft and whole school events.

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    UWA Sports & Recreation Centre

    UWA offers excellent sporting facilities, clubs and activities. There is a fully equipped gym, group fitness and circuit programs, a judo club, a swimming pool, a rowing club and indoor and outdoor courts for a range of sports.

    The ‘Recreate’ program, which runs four times a year, offers you the opportunity to try a variety of activities such as belly dancing, surfing and day trips to the south-west with many opportunities to meet new people, to be active and to have fun.

    The UWA Sports and Recreation Centre offers various memberships to UWA CELT students at reasonable rates. This gives you discounted gym and group fitness sessions, court hire and Recreate Courses. Please talk to the Events & Activities Officers for more information.

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    www.studentservices.uwa.edu.au

     

    UWA Sports & Recreation

     
     
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    Course Timetable

    The ELICOS Courses and the Bridging Course (Module 1) are a 20-hour per week program:

    The 20 week Bridging Course has two modules. The course hours for each module are as follows: Module 1 - 20 hour program per week, Module 2 - 25 hour program per week. Please note the timetables attached are samples only and are subject to change.
    Bridging Course Sample Timetables

    Monday to Friday

    Morning Session

    8.30am - 10.30am

    Break

    10.30am - 10.45am

    10.45am - 12.45pm

    Afternoon Session

    1.00pm - 3.00pm

    Break

    3.00pm-3.15pm

    3.15pm - 5.15pm

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    Classrooms

    During your studies at UWA CELT, you will have the opportunity to experience the many different UWA campuses.

    As a UWA CELT student, most of your classes will be on the Claremont campus, however, you may also have classes on the Crawley and Nedlands campuses as well as in one of the University’s residential colleges.

    Please check the weekly class timetables located around the Claremont campus or online.

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    Class Placement & Course Progress

    The average language learner requires ten weeks of intensive study at any level – with the exception of the intermediate level – to fully learn the language at that level. At the intermediate level, the average language learner needs 15 weeks.

    UWA CELT’s curriculum uses this standard guide when designing the course content for each five-week term, including Language and Communications Essentials  classes.

    Thus, a full Language and Communications Essentials course is taught over ten weeks for all levels except for the intermediate level, which has a twenty-week curriculum. If you regularly take an active part in classes, complete all course tasks, assignments and tests and demonstrate that your language skills have developed to a satisfactory level, you will be promoted to the next level.

    We recognise that each student is an individual and that some may learn English faster or more slowly than the average language learner. For this reason we provide an individualised study plan which is reviewed every 5 weeks.

    We use the results of your placement test and information from your application form to place you in the best class for your level of English language ability and personal goals. If you believe you should be in a different level or class, talk to your teacher first.

    However, we advise you to try the class for at least three days to check whether you should be in another class. If you still want to change your class, make an appointment to discuss this with the ELICOS Programs Coordinator.

    Please note that if for any reason you need to change class in week 1, you will need to purchase a new textbook or swap with another student. For this reason, we advise you not to write in your textbook until you are sure of your level.

    Every term your teachers will assess the
    progress you make in your course studies. Teachers will assess your English language ability through different tasks, which includes your performance in:

    • formal and informal class tests
    • homework and independent learning tasks
    • interviews and presentations
    • research assignments
    • completion of on-line language tasks or other
    • computer-based tasks, and participation in class and group activities

    How to demonstrate your
    success in developing your language skills

    If you have studied at a level for at least ten weeks, reach a 70% average across all skills with no skill below 60%

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    Graduation

    At the end of every ELICOS term and Bridging Course, we hold a graduation ceremony to farewell students who have completed their studies at UWA CELT. Each graduating student will receive a Certificate of Achievement for each program studied.

    The certificates give marks for each of the language skills at the student’s highest level.

    We invite you to join us in celebrating the successes of our departing students.

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    Guild

    The UWA Student Guild is a student union that represents UWA students. The Guild provides a range of services and facilities such as cafeterias, sporting activities, a second-hand bookshop and the Guild shop. It also has a large number of clubs and societies that organize different types of activities and entertainment. Through these clubs and societies you can make new friends and socialise outside your normal academic circles.

    For a small fee, you can become a Guild member and receive discounts throughout the University and elsewhere in Perth.

    For further information contact the Guild Student Centre:

     

    www.uwastudentguild.com

     

    6488 2295

     
     
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    Childcare Services

    If you have children, the University has part-time and full-time day care for children aged six weeks to five years. There is a high demand for places and fees are charged on a per-week basis. You will need to book well in advance for a place.

    For more information:

     

    www.studentservices.uwa.edu.au

     
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    UWA Library Services

    It is possible to take out library membership to allow you to borrow and reserve items from the UWA library if you are in an advanced class at UWA CELT.

    For further information, please see the UWA CELT Library Officer or visit the UWA Library homepage:

     

    www.library.uwa.edu.au

     
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    Housing Service

    This is an information service that provides lists of shared and vacant accommodation to students in areas surrounding the campus. This service also gives information and advice on housing issues.

    For more information:

     

    www.housing.uwa.edu.au

     
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    Places of Worship

    Although Christianity is the most widely practiced religion in Perth, nearly every major religious group is represented. UWA has Catholic and Anglican priests on campus and a Muslim prayer room to the rear of Winthrop Hall near the Undercroft.

    Grevillea (1.05) is a dedicated prayer room on Claremont campus between 12.50pm – 1.15pm.

    If you wish to find a church, mosque, temple or other place of worship, ask at Reception. In addition, the section ‘Useful Contacts’ has contact details for the main religions.

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    UniAccess

    If you have a disability or a chronic medical condition and need special help, UniAccess can help you.

     

    UWA accessibility

     
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    UWA Sports & Recreation Centre

    UWA offers excellent sporting facilities, clubs and activities. There is a fully equipped gym, group fitness and circuit programs, a judo club, a swimming pool, a rowing club and indoor and outdoor courts for a range of sports.

    The ‘Recreate’ program, which runs four times a year, offers you the opportunity to try a variety of activities such as belly dancing, surfing and day trips to the south-west with many opportunities to meet new people, to be active and to have fun.

    The UWA Sports and Recreation Centre offers various memberships to UWA CELT students at reasonable rates. This gives you discounted gym and group fitness sessions, court hire and Recreate Courses. Please talk to the Events & Activities Officers for more information.

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    www.studentservices.uwa.edu.au

     

    UWA Sports & Recreation

     
     
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    Payments

    • An enrolment is determined upon receipt of payment and includes all courses of study as offered and accepted by the student leading to their commencement at UWA CELT (including the orientation day).
    • An additional processing fee will be charged for a second deferral request after an e-COE has been issued.
    • An administration fee of $550 will be charged and deducted from the refund amount listed for all cancellations other than those resulting from a visa refusal or UWA CELT being unable to deliver the course of study as offered.

    Partial Refunds

    • If you cancel your enrolment in writing 28 or more days* before the initial course commences, you will receive a full refund of tuition fees.
    • If you cancel your enrolment in writing between 27 and 14 days* before the course commences, 90% of your tuition fees will be refunded.
    • If you cancel your enrolment in writing less than 14 days* before the course commences, 70% of your tuition fees will be refunded.

    *Deferment of a course does NOT extend the refund qualifying period beyond the original enrolment commencement date.

    No Refund

    • No refund will be given for the Processing Fee if your UWA CELT application or visa is refused on the basis of being a non-Genuine Temporary Entrant.
    • No refund will be given if your studies are discontinued as a result of unsatisfactory conduct, including non-attendance.
    • No refund will be given if your visa was refused on the basis that you provided fraudulent documents or false information to Department of Home Affiars or UWA CELT.
    • No refund will be given once your enrolment has commenced; however, in extenuating circumstances or on compassionate grounds up to 75% of your remaining tuition fees for any un-commenced terms or modules may be refunded (less the $550 administration fee – see 'payments'). The management of UWA CELT reserves the right to assess the seriousness of each case and refunds remain at the discretion of UWA CELT Management. Applications for refunds must be made in writing at least one week prior to the commencement of the next term or module to the Centre Manager and should include supporting documents.

    Full Refund

    The following reasons are suitable grounds to apply for a full refund of tuition fees paid:

    • If your visa application is refused, all your tuition fees will be refunded. You must notify UWA CELT in writing within seven days of your visa being refused by the Australian Immigration authorities and enclose a copy of the Letter of Refusal, or
    • An offer is withdrawn or an enrolment terminated because the course is cancelled or for some reason the University is unable to provide the course of study.

    The following reasons are suitable grounds to apply for a full refund of tuition fees paid: (less $550 administration fee)

    • You are unable to fulfil the conditions of a UWA CELT offer (other than refusal of visa application)
    • You fail to meet progression rules and are not permitted to re-enrol

    Normal processing time for refunds will be two - four weeks and bank charges, processing, airport transfer, accommodation placement and the administration fee will be deducted where appropriate/applicable.

    Payment & Refund Policy

    Definitions

    Enrolment: Total duration of study selected upon commencement at UWA CELT (1 or more courses).

    Course: Program of study. For example: Language and Communications Essentials, English for Academic Purposes, IELTS Examination Preparation, Cambridge Examination Preparation, Academic English and Study Skills Bridging Course.

    Term: 5-week period of study within a Course; 10-week period in the case of Cambridge English Courses.

    Module: 10-week period of study within/or as part of the Bridging Course.

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    You must attend no less than 80% of your classes of your enrolment (identified on your CoE). Your teachers will check your attendance for every session, which is twice daily Monday to Fridays. Attendance records will be entered weekly into the UWA CELT Student Management system.

    If you are 15 or more minutes late for a class, you will be marked as absent for that session. If you are absent for more than 3 consecutive days, the ELICOS Programs or Bridging Course Coordinator will contact you. If you cannot be contacted at that time we will initiate the critical incident process. If you are sick, you must see a doctor and ask for a medical certificate. Give the medical certificate to your teacher (if you need assistance, the receptionist can help you to make an appointment with a doctor).

    Attendance below 90%
    Your teacher will give you a verbal caution outlining the consequences if you continue to not attend classes.

    Attendance below 85%
    If you are at risk of going below 80% the ELICOS Programs or Bridging Course Coordinator will meet with you to talk about the reasons for your absence. They will also remind you that maintaining satisfactory attendance is a student visa requirement, and if you fall below 80%, you may be reported, and your attendance may be cancelled by the Department of Home Affairs (DHA).

    Attendance below 80%
    The Director of Studies (DoS) will send you a letter via email telling you that your attendance is now at a level where we may report you to the DHA for not achieving satisfactory attendance. At this point you have an option to immediately provide information such as medical certificates which may allow UWA CELT to consider not reporting yet on compassionate grounds, provided your attendance is above 70%.

    If you provide this information, and you can continue studying, the Director of Studies will send you a letter telling you that we will not start the reporting process at this time, but you need to attend classes and remain above 70%.

    Notice of Intention to report
    If you receive a letter informing you that you have compassionate and compelling reasons for not attending, but must be in class, and then do not attend class, and reach 70%, or below, you will receive a Notice of Intention to Report (NITR) . You will also be warned that attendance will continue to be monitored during that period.

    Also, if you chose not to provide information at 80%, or do not have enough evidence, we will then send you a Notice of Intention to Report you to the DHA for not achieving satisfactory attendance.

    If we cannot contact you, we will contact your agent or emergency contact.

    Read the full Attendance and Progress Policy
    Click here to read the full Attendance and Progress Policy.

    Attendance & Progress Policy

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    Transfer Policy

    Definitions

    Enrolment: Total duration of study selected upon commencement at UWA CELT (1 or more courses).

    Course: Program of study. For example: Language and Communications Essentials, English for Academic Purposes, IELTS Examination Preparation, Cambridge Examination Preparation, Academic English and Study Skills Bridging Course.

    Term:

    • 5-week period of study within a Course
    • (10-week period in the case of Cambridge English Courses)
    • (1 or 4-week period in the case of IELTS intensive short courses)

    Module: 10-week period of study within / or as part of the Bridging Course Transfers.

    • Fee transfer does not apply if you have not commenced your study at
      UWA CELT.
    • If a transfer to a different UWA CELT course is approved then fees can be reallocated to the new course. Course changes will not be approved once the term or module has commenced.
    • If you meet the University’s English language requirement before the end of your studies at UWA CELT, you may request a transfer of tuition fees* towards your degree course.
    • You must submit your request for a transfer in writing to the Centre Manager at least 1 week before the start of the course(s) you wish to cancel. Please be aware that there may be visa implications.
    • Tuition fees will not be transferred to another institution.
    • If you are studying on a student visa and seek to transfer to another institution within the first 6 months of your enrolment you must provide written approval from both institutions.
    • All applications for transfer are subject to satisfactory attendance.

    *Only tuition fees for terms/modules of study not yet commenced are transferable.

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    Procedures for Requests, Complaints
    & Appeals

    We are keen that you should have the best possible learning experience during your enrolment in your English language course. Thus, if you have a request, a complaint or another kind of problem, there are a number of people who can try to help you find a solution.

    The following procedures guide you through UWA CELT’s steps for making a request or a complaint or submitting an appeal to a decision. We ask you to follow these steps so we can find the best possible solution. You may, if you wish, bring a friend to give you moral support to any meeting. We Promise to listen carefully, to take your situation seriously, to treat you fairly and, if necessary, to investigate your case thoroughly.

     

    Procedures Guide

     
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    Academic Conduct at UWA

    UWA CELT and the wider University strongly supports teaching and learning that promotes ethical scholarship and academic literacy. At UWA CELT we understand that Australia’s academic conventions may differ from your own, so we provide you with the knowledge, skills and strategies to avoid academic misconduct.

    Academic misconduct includes cheating or attempting to cheat through:

    • Colluding with another student to present work that is not your own
    • Collaborating inappropriately with someone to submit work that is not
      your own
    • Plagiarizing by copying and presenting information as original work
    • Misrepresenting or fabricating data or other information
    • Sourcing and using electronic information without acknowledging the original text
    • Breaching rules for the conduct of examinations so that the purpose of assessment is compromised.
     

    Academic Policy Guidelines

    Penalities for Academic Misconduct

    Because it is important that your assessment results show your real ability in English, if academic misconduct occurs you will be penalised depending on the seriousness of the case. Penalties range from resubmitting work, losing marks on assignments, receiving 0% for a test or failing a language skill (e.g. reading).

    To avoid academic misconduct, please make sure your work is your own and if you are not sure about the academic rules in Australia, ask your teacher for help.

     
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    Charter of Student Rights & Responsibilities

    The Charter is underpinned by the University’s mission, which states that:

    The University of Western Australia is committed to advance, transmit and sustain knowledge and understanding through the conduct of teaching, research and scholarship at the highest international standards, for the benefit of the international, Australian and Western Australian communities.

    This Charter of Student Rights and Responsibilities is an abridged version for the reference of English language students at UWA CELT.

    A full version of the Charter can be found at:

     

    Charter of Student Rights & Responsibilities

     

    www.secretariat.uwa.edu.au/home/policies/charter

     
     
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    Your Student Visa

    Your visa allows you to enter and remain in Australia until its expiry date. Please be aware of this expiry date. If your visa expires while you are still in Australia, you become an illegal entrant and could be deported. This means you would not be allowed to return to Australia for three years.

    • If you are on a student visa, you must study full-time. This means that you must be enrolled in a full-time course, come to class on time, take part in class activities and complete all the assignments. If you are more than 15 minutes late to class you will be marked as absent for that session. The Australian government has strict regulations about attendance and progress of students with a student visa. The University must inform the Department of Immigration about any student whose attendance is less than 80%.
    • If you are on a visitor (tourist) visa, you can study anywhere in Australia for up to 12 weeks only, either full-time or part-time.
    • If you are on a working holiday visa, you can study anywhere in Australia for up to 17 weeks only, either full-time or part-time.
    • If you are sick or unable to come to the University, please phone UWA CELT reception on 6488 3539 to let us know.
      Tell Reception your name, class and name of your main teacher. If you are sick for more than three consecutive days, you
      will need to see a doctor and ask for a medical certificate.

    Visa Information

    Extending Your Student Visa

    If you wish to extend your stay in Australia to complete your current course or to enrol in a new course, you must apply for a new visa before the expiry of your current student visa.

    (Note: You may not be granted a new visa if
    you hold a student visa with a "No further stay" condition.)

    To extend your student visa:

    • Enrol in a course; pay the tuition fees and Overseas Student Health Cover.
    • Make sure you have an electronic Confirmation of Enrolment (eCoE) from
      the college or university at which you will be studying.
    • Ask UWA CELT Reception for a Certificate of Attendance and a current statement about your academic achievement to date.
    • Apply for an extension or a new student visa online from the Department of Home Affairs website at:

    Submitting Your Visa Extention

    Include your COE, OSHC Certificate, GTE, etc.
    in your online submission. The visa fee is $560 (base application fee) and a subsequent Temporary Applicant charge of $700 (if required).

    Perth location:
    The Department of Home Affairs
    Ground Floor, 836 Wellington Street
    West Perth WA 6005

     

    www.homeaffairs.gov.au

     
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    Get Around Safely

    Traffic in Australia drives on the left hand side of the road, so remember to
    look both ways when crossing the street.

    Polygon
     

    Do Not Accept Lifts From Strangers

    It is important that you never accept a lift in the car of a stranger. Only accept a car ride from people that you know and trust.

    Polygon

    Walk Safely

    • Walk on the left hand side of the footpath.
    • Use zebra crossings to cross busy roads e.g. Stirling Highway.
    • Look RIGHT, then LEFT when crossing the road.
    • Don’t carry a lot of cash.
    • At night, don’t walk alone and don’t walk in dark places.
    • Look around you before using an ATM and cover your hand so your PIN can’t be seen by someone else.
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    Cycle Safely

    Australian law says you must:

    • Wear a helmet when you are riding a bicycle or motorcycle.
    • Ride on the road, not on the footpath.
    • Ride on the same side of the road as the traffic, the left hand side.
    • Wear light coloured clothes and use a head and a tail light at night.
    • Lock your bicycle to a fence or post with a strong, secure chain.
    Group
     

    Swim Safely

    • When you are at the beach always swim between the red and yellow flags. There are sometimes strong currents that may pull you away from shore. Red and yellow flags show that a lifeguard is on duty.
    • Never swim on your own.
    • Don’t swim if you have been drinking alcohol or taking drugs.
    • If you are in trouble in the water, wave your arms and shout for help.
    Group

    If you are visiting Perth during summer, you will more than likely be enjoying our outdoor lifestyle and participating in many activities outside. It is important to make sure you have appropriate clothing. In Australia we have a slogan to ensure we protect ourselves when out in the sun, "Slip on a shirt! Slop on some sunscreen! Slap on a hat!"

    Essential items for your stay are:

    • A hat or cap; wide-brimmed is best
    • T-shirts or lightweight long-sleeved shirts
    • Shorts
    • Bathers
    • Sunglasses
    • Sunscreen – preferably one purchased in Australia. Because of our strong and clear sunlight we have very high standards for sunscreens and UV protection.

    Safety In The Sun

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    Party Safely

    • When you are going out, tell someone where you are going.
    • It is illegal to have, take or sell drugs such as marijuana, E (ecstasy), cocaine, speed, ice or LSD. There are serious punishments including fines, gaol and deportation from Australia.
    • Beware of drink spiking, especially if you are a woman. DO NOT leave your drink unattended. If you think someone might have put something into your drink, do not drink it.
    • If you are out drinking with your friends and you are driving, choose one person who will NOT DRINK and who will be the designated driver.
    • Bar staff must not serve alcohol to people under 18 years of age. You will need to show identification to prove you are the legal age. Rather than taking your passport, you should apply for a Proof of Age card.
    • In Australia, it’s illegal to smoke indoors in public buildings including bars, pubs, clubs and restaurants.
    • Enjoy yourself, but try to be aware of yourself and others around you.
     

    Apply for Proof of Age card

    Group
     

    Date Safely

    When you have a relationship with someone from another country or culture, things can be quite different.

    • Rules of personal contact can be different. Shaking hands is normal in most cultures. Kissing and embracing are not appropriate for people you don’t know well. In Australia, men do not usually make affectionate physical contact with each other in public.
    • Be sensitive to whether someone wants to have a relationship with you. In Australia, ‘No’ means ‘No’ whether it is about a relationship or sex.
    • If you are being bullied to have a relationship or sex, tell a friend, your teacher, or talk to our Student Adviser. If you are sexually assaulted go to the police. Australian police are helpful. Our Student Advisor is very helpful and sympathetic and will help you talk to the police.
    • Australian law does not allow discrimination against gays and lesbians,
      but some people may still be aggressive. Be careful if you are not in a
      gay-friendly environment.
    Polygon
     

    Safety In The Sun

     

    Cycle Safely

     

    Party Safely

     

    Walk Safely

     

    Get Around
    Safely

     

    Do Not Accept
    Lifts From
    Strangers

     

    Swim Safely

     

    Date Safely

    Staying Safe in Western Australia

    By world standards, Australia is a safe country. However, it is still important for you to know about local conditions. We hope this information will help you to stay safe while you are in Australia. One useful rule is:
    Don’t do what you would not do in your own country.

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    Buses to UWA CELT

    Polygon

    From Perth Central Business District (CBD):

    • Take Bus Route 23 from Elizabeth Quay bus port to Claremont Station
    • Take Bus Routes 24 and 25 from St Georges Terrace to Claremont Station
    • Take Bus Route 103 from St Georges Terrace (showing the destination as Fremantle Station) and get off at Stop No: 10400
    • Take Bus Routes 107 from Elizabeth Quay bus port (showing the destination as Fremantle Station) and get off at Stop No: 10400
    • Take Bus Route 102 from Elizabeth Quay bus port (showing the destination as Cottesloe Station) and get off at Stop No: 10400

    From Subiaco train station:

    • The Circle Route 998/999 stops conveniently on Stirling Highway
     

    ‘Should iRun Perth’ app

     

    Trains to UWA CELT

    Polygon

    From the Perth Central Business District (CBD):

    • Take the train on the Fremantle line (showing the destination as Fremantle) to Claremont Station

    From Subiaco Train Station:

    • Take the train on the Fremantle line (showing the destination as Fremantle) to Claremont Station

    From Fremantle and Cottesloe:

    • Take the train on the Fremantle line (showing the destination as Perth)
      to Claremont Station
     

    ‘Should iRun Perth’ app

     

    Planning a trip

    The Transperth homepage can help you plan a trip by using the Journey Planner.

    Enter where you want to go FROM, where you want to go TO, and the day and time. You will then have a printable report which gives you different suggestions for travelling between the two places. You can even take a
    bicycle on the train outside peak hours.

    Peak hours are :

    • 7.00am - 9.00am
    • 4.00pm - 6:30pm
     

    Journey Planner

    Polygon
     

    Fares

    • In Western Australia, international students can apply for a SmartRider, which is a concessional student pass.
    • The cost of your fare depends on how far you travel.
    • Perth is divided into travel "zones", and your fare
      depends on how many zones you travel rather than the actual distance.
    • If you are travelling by bus, you can ask the driver if you are not sure how much you should pay.
    • When you buy a ticket, you can travel for 2 to 3 hours on any Transperth bus, train, or ferry service (tickets for 5 or more zones give you 3 hours of travel). You can change buses or trains as many times as you wish
      within the given time on the same ticket. The exact expiry time will be printed on your ticket.
     

    Tickets and Fares

    Polygon
     

    SmartRider

    To have access to student concessions, you will need a SmartRider. To get one
    you must:

    • Use your UWA CELT student card with its photo id.
    • Complete a Tertiary SmartRider application form available from Reception.
    • Have your completed form authorised by one of our administrative staff.
    • Take your application form and student card to Campus News and Gifts at the Guild Village, where you can buy a SmartRider card for $5 and a minimum of $10 credit. With this card you can travel on public transport at the student rate.
     

    How to use a SmartRider

    Polygon
     

    Free Transperth Services

    Within the boundaries of Perth city centre, there is a Free Transit Zone. You can travel within this zone on any bus or train for free, as often as you want. For trains, the free transit limits are City West and Claisebrook. For buses, the free transit zone is roughly between the river, Thomas Street and Newcastle and Summers Streets.

    CAT stands for Central Area Transit. These buses in Perth and Fremantle are free and provide frequent services. On most routes, a CAT comes about every ten minutes. However, times for most services change in the evenings, early mornings, weekends and public holidays.

     

    Map of Free Transit Zones

    Polygon
     
     

    www.transperth.wa.gov.au

    The public transport system in Perth is operated by Transperth, which includes buses, trains and ferries.

    There are a number of buses and trains that stop close to UWA CELT. You can catch the bus services from different suburbs. At all bus stops in Perth, you need to signal the bus driver with your hand (flag) so the bus will stop for you.

     

    Buses to
    UWA CELT

     

    Trains to
    UWA CELT

     

    Planning a trip

     

    Fares

     

    SmartRider

     

    Free Transperth
    Services

    Public Transport in Perth

     
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    If you are a visitor to Western Australia with a driver’s licence issued by your home state or country, you do not have to get a Western Australian driver’s licence. You can drive legally, using your interstate or international licence or permit, provided that it is valid.

    You must carry your licence or permit with you whilst driving. If your overseas driver’s licence or permit is not written in English, you should carry an approved English translation of your licence with you.

    Drive Safe

    Get a copy of "Drive Safe" from the Student Adviser. This booklet gives advice about driving safely on Australian roads, especially on country trips. In particular, you should know:

    • The distance between country towns can be very long, so you should make sure your car is reliable.
    • In some country areas there is no reception for mobile (cell) phones.
    • We recommend having RAC (Royal Automobile Club) breakdown service insurance for country areas. Although this costs more than city-only insurance you will have the security of the RAC rescue service.
    • Be very careful driving at dawn and dusk in the
      country. It can be difficult to see the animals, especially kangaroos, feeding near roads at these times.
    • Remember that long straight country road can
      terminate suddenly in a bend.
    • Plan to stop at least every two hours for a rest, to help you stay alert.
    • Drive within the speed limit, especially on long straight country roads when it is very easy to drive too fast.
    • Be careful when driving outside the metropolitan area. Many roads are dirt roads, which require different driving skills. In addition, many country roads are lined with gravel, making it difficult to control a car if you veer off the bitumen road.

    Further Information

    If you have any questions about driving, please see the Student Adviser.

    Buying a Car

    You can easily buy cheap second-hand cars in Perth. If you buy a car, think about what kind of insurance you would like.

    Third Party Insurance is included in your registration fee. This covers you if there is an accident where other people are injured. Consider buying Third Party Property Insurance, which covers you if you have an accident, and some property is damaged, such as another car.

    Otherwise, Comprehensive Insurance covers you and other parties. Consider joining the RAC Breakdown Service. The RAC provides free Road Service to its members and will get your car running again or tow it to a mechanic.

    Hiring a Car

    If you wish to hire a car, make sure you understand the insurance policy and the cost if the car is damaged. This can amount to many thousands of dollars.

    Driving in Western Australia

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    Parking

    Motorcycle and Scooter Parking

    Bike Parking

    Parking is free in motorcycle and scooter bays and permits are not required to access them. Please note motorcycles and scooters cannot access a car bay without a paid permit. Please observe speed limits and note that wearing a helmet is compulsory.

    Bike parking rails are available at Claremont east and across all UWA. Cyclists must wear a helmet and we recommend investing in a good bike lock. D-locks are generally the most secure.

    Student Car Parking

    At Claremont campus, UWA CELT students can use the paid parking car park (corner Princess & Goldsworthy Roads) for $3 per day. There are several paid parking options on Crawley and Nedlands campuses. If you park in the red or yellow bays you will be fined.

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    Book an IELTS Test

    IELTS registrations must now be made online. To apply for a test, go to www.ielts.uwa.edu.au and click on the ‘book online’ button. You will need to have your passport and credit card on hand to register.

     

    www.ielts.uwa.edu.au

     
     
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    IELTS Test Centre Location

    The UWA IELTS Test Centre is located at 39 Fairway, Crawley (entrance off Edward Street).

    Contact:

     

    6488 2904

    Opening Hours

    Monday - Thursday

    8.15am - 3.30pm

    Friday

    8.15am - 3.00pm

     
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    IELTS Test Venues

    The majority of UWA IELTS test dates fall on a Saturday; however, a few tests are held on Thursdays throughout the year. Saturday morning tests are held in Lecture Theatres at the UWA Arts Building, Crawley campus. Thursday tests are held at 39 Fairway, Crawley.

    Speaking interviews are held Wednesday to Friday prior to Saturday tests at 39 Fairway, Crawley.

    If you require a certain day for your speaking test, please email your request at the time of booking and we will try to accommodate your requirements:

     
     
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    IELTS Masterclass

    The UWA IELTS Test Centre runs free IELTS Masterclasses which are open to everyone. Our Masterclasses are designed for anyone who is preparing to take the IELTS Test aiming for a band 6 or higher.

    This 90-minute session will provide:

    • An understanding of how your IELTS skills are scored
    • Insights into common mistakes
    • Practical tips on how to enhance your English skills
    • Interactive tasks using the assessment criteria

    If you are interested in attending one of our Masterclasses, please register at:

    All masterclasses are held from 5.30pm - 7.00pm at the UWA IELTS Test Centre at 39 Fairway, Crawley.

    The UWA IELTS Test Centre also offers evening IELTS preparation courses which run for 15 hours over 2 weeks. These courses focus on both the Academic and General Training modules and each class is tailored to the needs and English ability of the students:

    Week 1: Monday & Wednesday: 5.00 – 8.00pm

    Week 2: Monday, Wednesday & Thursday: 5.00pm – 8.00pm

    Contact the UWA IELTS Test Centre for more information.

     

    www.ielts.uwa.edu.au

     
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    TOEFL Test Centre Location

    TOEFL tests are undertaken at UWA CELT on Claremont campus, corner of Princess and Bay Roads.

    Contact reception:

     

    6488 3539

    Opening Hours

    Monday - Friday

    8.00am - 4.00pm

     
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    TOEFL iBT Customer Support Centre

    Before the TOEFL iBT test, to register, reschedule or cancel your test contact the TOEFL iBT regional registration centre at:

     

    Test Preparation Material

    60-3-7628-3333

    1-609-771-7100

    TOEFL iBT Test Preperation

    Educational Testing Service offers a variety of practice materials to help you prepare for the TOEFL IBT test and build your English skills. Materials include free sample questions, practice tests, interactive skill-building programs and detailed tips and information for understanding more about the test.

    If you need assistance with changing your profile name, contact TOEFL
    services at:

     
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    TOEFL Test Dates 2020

    January
    Saturday 4th

    February
    Saturday 8th

    March
    Saturday 7th
    Saturday 28th

    April
    Saturday 11th

    May
    Saturday 16th
    Sunday 24th

    June
    Saturday 13th

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    Computer Guide

    Activating your Pheme Account

    For ELICOS:

    • Go to www.pheme.uwa.edu.au
    • Click "Visitors"
    • Click "Activate new account"
    • Enter "Person ID or Number" : R......
    • Enter "Campus Card Barcode Number" : C......D
    • Tick "agree"
    • Click "Next"
    • Pick "Challenge Question"
    • Enter "Challenge Answer"
    • Enter "Email Address"
    • Enter "New Pheme Password". The password needs to contain (at least) one capital letter, one lowercase letter and one number.
    • Retype new Pheme password
    • Click "Submit"
    • Remember your password!

    For BC Students:

    • Go to www.pheme.uwa.edu.au
    • Click on "Students"
    • Click "Activate new account"
    • Follow instructions
    • Remember your password!
     

    www.pheme.uwa.edu.au

     
     
     

    Accessing Unifi

    Register for full internet access at the Pheme website after activating your Pheme account.

    • Log in to the Pheme website
    • Click on "Change internet access" on the left side
    • Follow instructions

    Changing The Language On Your Computer

    • Log into your account.
    • Go to ‘EN’ on the bottom tool bar.
    • Right mouse click, choose settings.
    • A dialogue box opens, scroll through the options and choose the
      appropriate one (Select by doing a left mouse click, then click on the ‘Add’ button on the right.)
    • A new box comes up, tick ‘keyboard’ option, and click ‘OK’
    • Now the first box will come back.
    • Click ‘Apply’, then close the box.
    • Left click on the ‘EN‘ button on the bottom toolbar again, and you can select the new language.

    Printing

    Students can print in the computer labs and photocopy in the library. This card can also be used to pay for food in the cafes on Crawley campus. To add money to the card, follow these steps:

    • One hour after you have activated your Pheme account, go to
      www.campuscard.uwa.edu.au to add money.
    • Choose ‘online account’ on the left.
    • Enter your student number and Pheme password.
    • Make sure pop ups are allowed.
    • Choose ‘add value to my account’.
    • Use Visa/Mastercard to pay (minimum $5). There may be a charge for
      international credit cards. You can use cash to add money in the Reid
      and EDFAA libraries on Crawley and Nedlands campuses.

    Remember to bring your student card if you want to print or photocopy.

     

    www.campuscard.uwa.edu.au

     
     

    Saving Your Work

    The safest place to save your work is in your ‘H‘ drive.

    Only you can access this drive.

    Alternatively, you can save your work to a USB stick.

    Rules To Access Computer Rooms

    To keep our computer rooms functioning well, we ask you to follow these rules:

    • Do not access, view or download music, movies or MP3 files from the internet. Many of these sites use illegal or printed material.*
    • Do not access pornography anywhere within the UWA.*
    • Keep your password for your use ONLY. If you let someone else use your account, your account will be suspended for 2 weeks.
    • Always log off when you have finished using a computer or lock the
      computer if you need to leave the room for a few moments.
    • Please work quietly in the rooms as students are studying.
    • NO FOOD OR DRINKS allowed in the computer rooms.
    • If other students are waiting, there is a 15-minute time limit for using the computers.

    *agreed under UWA Internet Terms & Conditions

    Using Blackboard (only for BC students)

    Blackboard is the Bridging Course’s main platform-room bookings, class timetables, RSS information, seminar information, uploading assignments etc.

    • Go to www.lms.uwa.edu.au
    • Enter your UWA ID (student number) and your Pheme password
    • Click on the UWA CELT Bridging Course link (always use the top link)
    • Scroll down to the Blackboard Tutorial to learn how to use Blackboard.
     

    www.lms.uwa.edu.au

     
     

    Email

    You can set up a uwa.edu.au email address:

    • Click on Quicklinks at the top of the UWA CELT webpage
    • Go to Webmail
    • Click on "UWA Student Webmail"
    • Log in with your UWA ID and Pheme password
    • Follow the instructions.
     

    Rules To Access Computer Rooms

     

    Printing

     

    Using Blackboard
    (only for BC students)

     

    Changing The Language On Your Computer

     

    Activating your Pheme Account

     

    Accessing Unifi

     

    Saving Your Work

     

    Email